Haven't met her yet, BUT she answered her phone personally the very first time I attempted to make contact due to my problem that an ENT specialist was needed. She listened over the phone very patiently, asked a few questions and was able to help me get an appointment the very next day, tomorrow, when it has taken weeks before to get an appointment.
She also speaks English fairly well. I am so tired of not being able to talk to my doctor back and forth and feel like I've been heard. So within 20 minutes from finding her name in the US Embassy doctor directory I have a much needed appointment that may help me deal with a life changing problem with my ears, eyes, nose and throat symptoms that has limited my life immensely. Now if she can help I don't know, but seeing a specialist in such a short time keeps me from ignoring the problem and shoving in the corner again. I've procrastinated for over a year. So Karen has come out of the gate ready, willing and able to possibly help me to live a normal life again.
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